Effective September 2, 2026
This Privacy Policy explains what information SolvePilot AI collects when you use the Service, and how we use it.
When you create an account, we collect your business name, email address, and a securely hashed password -- we never store your password in plain text.
When you make a payment, we record the transaction amount, currency, purpose, and payment method (e.g. bank transfer, USDT, InstaPay) in our own records. For manual payment methods, verification is performed manually by our team; we do not store your card numbers.
You may optionally provide business context (industry, brand voice, target audience, website) to help SolvePilot's AI produce more relevant creative work.
We collect the product URLs, campaign names, objectives, audiences, and destination platforms you submit, so SolvePilot can produce the requested video or campaign.
We store the scripts, video files, and creative strategy SolvePilot produces for your account, so you can view, download, and manage them.
If a social platform is connected, we store the connection status and a real record of any draft or publish attempt -- never more of the platform's own data than needed to act on your behalf.
Like most services, we keep operational logs (such as request timestamps and system status) needed to run and troubleshoot SolvePilot.
SolvePilot uses a single, essential session cookie to keep you signed in. We do not currently use advertising or analytics cookies.
We use third-party infrastructure to operate the Service, such as hosting and payment processing. We do not sell your information to third parties.
We retain your account and production data for as long as your account is active, so you can keep using and reviewing your own history, and for a reasonable period afterward for our own legal and accounting record-keeping.
We take reasonable technical measures to protect your information, including hashing passwords and enforcing tenant isolation so one organization's data is never visible to another.
You can review and update your business profile at any time from your account. To request deletion or export of your data, contact us through the Support section of your account.
We may update this Privacy Policy from time to time. If we make a material change, we will update the effective date above.